Heather Major is passionate about helping small businesses develop and grow:

“Customer service excellence, marketing and staff development are all critical for business success and growth. With small businesses accounting for over 98% of the economy, and Northern Ireland now seen as a world class player as an international market and visitor destination, the success of small firms is more crucial than ever.”

L-R:  Audrey Wales and Thomas McKillen with Heather Major (Carrig Mor Training and Consultancy)

Heather offers a range of consultancy and training services in marketing, sales, business development, strategic planning and customer services. Heather has over thirty years’ experience in the retail, travel and tourism, publishing, and education/training sectors, including several years’ working abroad in France, Spain and Italy and twelve years managing international sales, marketing and customer services departments.

Heather has specialised in small business development for the past decade and relocated to Northern Ireland from London four years ago. She is a Chartered Marketer with post-graduate qualifications in marketing, training and project management, and is accredited to deliver WorldHost Customer Service training.

If you would like to explore how to grow your business, develop your staff and achieve customer service excellence, please contact Heather on 07702 4500715 or at heather.major@carrigmor.com